Returns & Exchanges

At Fiido Company, we want to ensure you are completely satisfied with your high-performance sports gear. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unused equipment in its original packaging.

1

Initiate Your Request

Log into your account or use our guest portal to enter your order number and email address to start the return process.

2

Print Return Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.

3

Ship Your Gear

Securely pack the items in their original protective packaging and drop the parcel off at any authorized courier location.

4

Receive Your Refund

After our warehouse team inspects the returned sports equipment, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing